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How to Choose the Right Custom Urethane Partner

There are many factors to consider when choosing a custom urethane supplier and it is imperative that OEMs do their research to identify the right one. Price is, of course, a huge consideration, but there are many additional factors that must be considered when selecting a partner. Since there are many options to choose from, selecting the right custom urethane supplier may seem like a big task. Below are some tips on how to choose your partner to help guide you through the selection process.

  • Proven History: OEMs should do their homework to better understand the background of each custom urethane supplier they are evaluating. For example, how long have they been in business, who were their previous clients, and have they been recognized within the industry? You want an established partner with proven experience and repeat customers. Additionally, ensure the urethane supplier has ample experience working with a company of your size and in your industry. PSI Urethanes, for example, has over 50 years of experience serving a variety of industries and has proven results with its customers.
  • Excellent Quality: simply put, quality is incredibly important. You must select a custom urethane partner that provides high-quality parts and stands behind their offerings. OEMs also need to ensure potential urethane suppliers have quality professionals integrated within the entire manufacturing process. At PSI, quality is a key driver and is an integral part of every process we undertake, and our quality professionals work hand in hand with our manufacturing team to ensure quality is part of every decision we make.
  • Offers What You Need: this may sound simple but not all custom urethane suppliers offer the same solutions. You need to be clear on the requirements for your project and if a potential partner offers solutions that meet your needs. Keep in mind that urethane suppliers with a broad range of offerings are better positioned to provide support as your business grows over time. Additionally, ensure potential partners are using advanced technologies. Generally speaking, the use of state-of-the-art equipment leads to higher quality and more consistent products. Since 1966, through our own independent research and activity in the Polyurethane Manufacturers Association, PSI Urethanes has stayed on the leading edge of urethane technology – including developing advances in new materials, comprehensive designs, and processing technologies.

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Contact the team at PSI to learn more about our custom polyurethane solutions and our 50+ years of experience.

  • Strong Customer Service: look for any extra services and customer support that a urethane supplier provides. For example, is it easy to contact the partner with technical support questions? You will want to discuss these topics with any potential partner to understand the level of customer support provided after the initial purchase. Watch our short video to learn more about the value we place on customer-service and long-term trusted partnerships.
  • Solid Relationship: you are not simply looking for a custom urethane supplier, you are looking for a trusted partner that can help your business grow. A true partner asks for input and listens to customers – offering solutions that ensure both parties are aligned and satisfied. Also, every urethane supplier has its own unique company culture and relationships with its customers so ensure you mesh well with any potential partners. Good communication and a spirit of collaboration is needed from the start so do not ignore any red flags you note during the evaluation process – they will not go away after the partner is selected.

PSI Urethanes – Your Trusted Urethane Supplier

With over 50 years of experience delivering the highest quality urethane products, PSI Urethanes stands unequaled in helping companies in hundreds of industries around the world apply urethane products to their critical business applications. Since 1966, through our own independent research and activity in the Polyurethane Manufacturers Association, PSI Urethanes has stayed on the leading edge of urethane technology – including developing advances in new materials, comprehensive designs, and processing technologies. Today we are among the most respected and trusted suppliers of custom urethane products.

We operate from our 45,000-square-foot manufacturing facility in Austin, Texas, which houses an extensive stock of polyurethane products. Our fully equipped manufacturing facility includes a versatile range of processing machinery, which allows us to work on unique, one-of-a-kind projects, as well as high volume components. Our in-house engineering, tooling, and custom mold shop, produces custom and stock production orders with exceptionally fast turn-around times. From conception to prototyping, to final production runs, our technical representatives and design engineers will work closely with your staff to meet your critical tolerances and specifications. You are guaranteed to receive experienced, professional, and personalized service from the first contact through your on-time delivery, with complete confidentiality and dedication to protecting your good name.

PSI Urethanes specializes in custom urethane projects. Contact us today to see how we can help with your next project, or give us a call at 1-800-888-5156.