From Order to Delivery: The Custom Urethane Provider Capabilities Checklist – Part 2
While it is important to ensure that your custom urethane product has the correct specifications for your needs, it is equally as important to ensure that the correct product arrives on time and at the correct location, especially for projects that have a tight turn-around.
Working with an expert custom urethane provider helps to ensure that the entire process, from production to fulfillment, proceeds as smoothly as possible. In addition to extensive product knowledge, expert custom urethane providers are skilled in customer service. Through each stage of the production and fulfillment process, they take several steps to ensure that the correct custom urethane product arrives when needed.
How can you ensure that a custom urethane provider is able to do this? Here is a handy checklist of specific qualifications to look for when evaluating providers.
Can the Custom Urethane Provider:
- Drop ship products directly to your customer?
- Package in your company’s boxes or put your labels on generic boxes?
- Ship products with SKU/bar codes?
- Make specialized crates or pallets to protect your products during shipping?
- Make partial shipments when needed?
- Ship stock sheet material the same day?
- Provide complete traceability of all raw materials, production conditions and procedures used to produce your product?
- Provide certifications when needed?
- Make test pieces to be sent to an independent laboratory?
- Use statistical process control (SPC) where applicable?
- Inspect 100% of your parts if SPC is not used?
- Retain records of your parts’ formulations and process conditions for future use?
If a provider is not able to claim at least a significant number, or preferably, all of the preceding qualifications, it would be wise to look for other options. Be wary of providers who promise a quick turn-around without any mention of the competencies listed above.
About PSI Urethanes
PSI Urethanes has over 45 years of experience as a market leader and innovator in custom molded urethane. With a long history of outstanding quality, superior product performance and excellent customer service, PSI is a trusted provider of custom molded urethane parts, ranging from low quantity prototypes to full production products. Backed by a highly experienced engineering staff, PSI provides creative solutions with product design assistance, offers a vast array of specialty formulated compounds and delivers top quality parts designed to provide the best overall performance and longest lifespan.