PSI URETHANES INC. Terms and Conditions

Estimated delivery:
The estimated delivery date is approximate and may vary due to order quantity, shipping method or carrier, stock availability, and external factors (e.g., customs delays, weather).

Freight Charges and claims:
Claims for missing items should be made upon receipt of the goods with PSI Urethanes Inc. Damaged in transit shipment claims must go through the shipment carrier. Make sure to document all findings, as well as taking digital photos of any damages.

Returns and Order Cancellation:
No item shall be returned without proper return authorization. Unauthorized returns will be refused. If a return is required, please contact PSI Urethanes Inc. at 800.888.5156. All returns and/or claims must be made within 30 days of receipt and are subject to a restocking fee up to 25%. You may cancel an order for any reason and receive a full refund prior to the order being processed. Any cancellation after the order has been processed and/or production has begun may result in additional charges to be determined by PSI Urethanes Inc.

Conditions of sale:

1. All goods are subject to inspection upon delivery. All claims for shortages in quantity, defect in quality, or mis-description of goods delivered under this invoice, shall be made in writing within five days after arrival at destination and seller shall have a reasonable opportunity to verify such claims before goods under dispute are used or returned. If verified, the seller’s liability shall be exclusively limited to replacement of the goods and reasonable incidental handling charges. Failure to comply with this provision shall invalidate any claim by purchaser and purchaser shall be deemed to have accepted the goods and waived all claims as to shortages in quantity, defects in quality, or misdescription of goods delivered under the invoice.
2. Sellers shall not be liable for any injury, loss, or damage, special, direct or consequential, arising out of delayed delivery, short shipment or the inability to use the subject goods. Before using, buyer shall determine the description of the goods conforms to its invoice and suitability of the goods, its intended use, and buyer assumes all risk and liability whatsoever in connection therewith.
3. Seller is not responsible for conditions or delays beyond its control, such as, but not limited to, delays due to strikes, fires, severe weather, or delays of carriers.
4. Buyer agrees that it did not rely upon and will not rely upon any representations, warranties, or agreements made by any of the seller’s representatives. Buyer agrees and acknowledges that the seller did not authorize any representations, warranties or agreements made by any of the seller’s representatives.